On your Juristat Business Development Dashboard, your current clients are grouped into three categories. Below, we clarify the meaning of each category.
The dataset for these categories only includes published utility applications.
Grow Clients
Grow clients are those where your firm performs well and has the potential to increase the number of applications prosecuted for that client. To determine this, Juristat evaluates your firm's allowance rate, normalized allowance rate, average office actions compared to other outside counsel for each client, and the percentage of the client's pending application portfolio currently managed by your firm.
Clients in this category meet the following criteria:
Your firm's allowance rate is either the highest among all firms listed for the assignee (when fewer than four firms are compared) or the top two (when more than four firms are compared).
Additionally, your firm's average office actions are the lowest among all listed firms (fewer than five) or the bottom two (more than five).
Lastly, your firm manages less than 90% of the client's pending applications.
At-risk Clients
At-risk clients are those ranked lowest in your firm's performance metrics compared to other outside counsel your client employs, or when your firm's share of filed applications declines over time. These clients are at risk of taking new work elsewhere.
Clients in this category meet the following criteria:
At least three firms are being compared; AND
Your firm's allowance rate is the lowest among all firms identified for the assignee; AND
Your firm's average office actions are in the bottom two among all firms identified for the assignee.
Maintain Clients
Maintain clients are those that your firm works with that do not fall into the Grow or At-Risk categories, or your firm is already handling more than 90% of that client's pending application portfolio.
If you have any questions or need help, feel free to chat with us or email us at support@juristat.com.